Charter customer feedback

MAIN INFO:

• First and last name:
• Model of the boat you chartered:
• Starting base:
• Date of your charter:

ABOUT THE CHARTER COMPANY:

• How long have you chartered with our company?
• What is your overall satisfaction rating with our company?
• Please tell us why you feel that way?
• What do you like about our company?
• What did you dislike about our company?
• How would you compare us with other charter companies?
• Would you charter with us again?
• Why do you feel that way?
• Would you recommend our company to your friends?
• Was your booking manager helpful?
• Were you given many choices before your final decision?
• Were you satisfied with the fast replies on your e-mail?
• What suggestions do you have to improve our company?

ABOUT THE BOAT:

• What did you think about the exterior of the boat?
• Were you satisfied with its equipment?
• What did you think about the interior of the boat?
• Were you satisfied with utensils and other equipment?
• Was the boat properly cleaned?
• Were you satisfied with the check in procedure?
• Was your base manager helpful?
• What suggestions do you have to improve our services?