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CroatiaCharter.com - PRIVACY STATEMENT


CroatiaCharter.com is committed to protecting your privacy. We are also committed to providing you with the very best experience we can on our Web site. In order to enhance your experience at our site we gather certain personal information about you that helps us customize our content to your tastes and preferences. Please read the following policy to understand how your personal information will be treated as you make full use of our Web site. This policy may change from time to time so please check back periodically.

Privacy statement serves us for online protection of privacy of our users. You can look at CroatiaCharter.com web pages for free, without any commitment of revealing your identity or leaving any kind of your private data. In case that you decide to use our services, it's necessary to leave us your personal data, so that we could complete your reservation and to lease asked service. Your personal data remains protected. We assure you that we are collecting only information that we need to complete our procedure of reservation of our service. In that process we are using only information that we receive directly from you.

Here we would like to try to explain our reasons for collecting information, the way of processing them and the level of protection of your personally identifiable information.

Collecting information about you

• CroatiaCharter.com collects information about your identity and the other personally identifiable information only in case that you decide to use the service from our offer after which you will have to pay advance for the service.
• When you visit CroatiaCharter.com web site, our Web server automatically collects information about IP address of your computer, type of your browser, name of your domain, time of your access, Web page address from which you are coming from and all the information about the pages you have visit on our site. That data we use for running our statistics about the use of pages, so that we could improve the quality of our site.

We are pointing out that our Web server does not collect your e-mail address or any other information, which could be personally identifiable.

Use of collected information

We use your personal information:
• to start the process of reservation of the service you want, so that we are able to send you our preliminary calculation, after which you will pay the advance.
• to send you on your home address all the relevant material and information about selected service (direction how to reach your destination, voucher...).
• to pass your personal data to a person who will give you directly the service for which you have made a reservation, even before consumption of the selected service. Through that direct contact you will be able to solve all dilemmas or misunderstandings that you have about the service in the best possible way.
• to inform you occasionally about changes in our offer, special rates, upgraded information...and to provide you with all the information about the growth of our site.

We are not going to use collected information for purposes that are not mentioned in this statement. Your personal data, CroatiaCharter.com does not sell, trade, rent or give to third parties, unless it's necessary for the procedure of the realization of selected service.

In case that you don't want to receive information about changes on our pages, announcements about our offer or other promotional information, don't hesitate to inform us about that. After we receive your notice, your name will be soon removed from our list.

CroatiaCharter.com can reveal personal information only in case when court decide that, or in the case that there is need to protect rights or property of our web pages, or the need to protect personal safety of our users or public.

Security of collected information

CroatiaCharter.com gives a great importance to this statement and we think that credibility of our business depends on the fact how much the agency activity is in accordance with this statement. Therefore, CroatiaCharter.com , specially cares that collected information about the user are safe and protected from loss, changes, unauthorized access or any kind of misuse. Filing in questionnaires, mail forms, requests for reservation...is highly protected process.

Our computer system use programs which could recognize every unauthorized access to your data, after which they react quickly. Our Web server is highly protected from unauthorized access (physical or electronic). Your data is stored in password-controlled servers with limited access.

Google Analytics

This website uses Google Analytics to analyse the use of this website. Google Analytics uses cookies, to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors' us of the website and to compile statistical reports on website activity for CroatiaCharter.com.

Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

Display advertising (remarketing)

This website implemented and uses Google Display Advertising to reflect your interests across the web (remarketing). To determine your interests, Google will track your behavior across the web using cookies.

You can view, delete or add interest categories associated with your browser using Google's Ads Preference Manager, available at: http://www.google.com/ads/preferences/. However, this opt-out mechanism uses a cookie, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you should use the Google browser plug-in available at: http://www.google.com/ads/preferences/plugin.

Yandex Metrica

Cookies allow us to analyze interaction between a visitor CroatiaCharter.com website, improve usability and user experience using a service provided by Yandex Metrica.

To learn more about the Yandex cookies please visit http://legal.yandex.com/confidential/

To reject or delete these cookies visit http://help.yandex.com/common/?id=1124337

Bing Ads conversion tracking

This website uses Bing Ads conversion tracking that help CroatiaCharter.com to evaluate success of advertising campaings on Bing Ads.

To opt-out of Bing tracking, please visit http://choice.microsoft.com/en-us/opt-out.

Mouseflow Web Analytics Service

This site uses Mouseflow web analytics service. The service may record mouse clicks, mouse movements, scrolling activity as well as any text you type in this website, except text in password fields. Mouseflow does not collect personally identifiable information that you do not voluntarily enter in this website. Mouseflow does not track your browsing habits across other web sites or text inputted in password fields. We are using the information collected by Mouseflow service to improve our website, make it more user-friendly and monitor that it is performing correctly.

You can choose to disable the Service at http://mouseflow.com/opt-out/.

How are we going to contact you?

Standard reservation procedure of the service from our offer, together with all the questions or problems regarding selected service will be solved through the contact information you gave us (e-mail, telephone or fax).

Information about "Tell a friend"

Please read this information carefully. Use of CroatiaCharter.com's "Tell a friend" indicates your agreement with the rules and conditions listed below. When you send an email to a friend, we use the information you provide us i.e, recipient's name and your message, and to deliver an email notification to the recipient. We treat this email as private correspondence between the sender and the recipient and will not store the contents of the email.
We will not disclose the addresses unless we are required to do so by law or we in good faith believe that such action is necessary to:
1. Comply with the law or with legal process;
2. Protect and defend CroatiaCharter.com's rights and property
3. Protect the personal safety or property of CroatiaCharter.com staff or the public.

Misuse of CroatiaCharter.com email service by providing a false email address or posing as someone else when sending an "email to a friend", may result in the cancellation of your membership and the disclosure of information about you, including your computer's IP address, as part of any investigation into your actions.

Changes to our Privacy Policy

From time to time, we may change our Privacy Policy as well as our Disclaimer. We will post those changes on this page and on the Disclaimer page so that our visitors will always be aware of what information we collect, how we use it, and under what circumstances we share the information with others.